Terms of Service

DELIVERY: All deliveries take place via Post Denmark. Purchases under DKK 500 with a destination in Denmark are subject to a DKK 55 postage fee. Goods totaling DKK 500 or more with a destination in Denmark qualify for free postage. See below for shipping fees to destinations outside of Denmark, which apply regardless of weight and volume of the package. Delivery is within 2-3 working days from the moment you submit your order*. If you have any questions about delivery please do not hesitate to contact us at info@tealure.com.

Shipping Costs to Destinations Outside of Denmark:

Finland: DKK 149

Germany: DKK 105

Norway: DKK 149

Russia: DKK 239

Sweden: DKK 75

United Kingdom: DKK 105

Rest of Europe: DKK 189

Rest of World: DKK 305

PAYMENT: We accept Dankort, MasterCard, Visa and American Express as forms of payment. We take your security very seriously. Confidential information from your card will be encrypted. Information about your card will not stored by our server, and will only be used in connection with authorization of your payment.

SATISFACTION OR YOUR MONEY BACK: Tealure sells teas and accessories of high quality and we work hard to ensure every product arrives to you in perfect condition. In the unlikely event that the received purchase does not reach you in this condition, you are welcome to return it. As long as the product is in its original packaging and has not been opened or damaged, you may return it to Tealure with either a written note or an email, explaining your reasons for the return. Upon receiving the return we will be happy to refund or replace dissatisfactory purchases. We follow a 14-day return policy.

*At Tealure, we strive to get your delivery to you as quickly as possible. However during very busy periods, delivery may take a little longer. Under such circumstances we will work extra hard to get your goods to you in the shortest time possible. We promise to keep you informed every step of the way so that you always know when you can expect your delivery.

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